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athenahealth Patient Portal

Connecting care, everywhere.

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Overview

athenahealth's patient portal is part of its integrated suite of cloud-based services for healthcare providers. It allows patients to schedule appointments, pay bills, and communicate with their doctors, aiming to reduce administrative workload for practices and improve patient satisfaction.

✨ Key Features

  • Appointment scheduling
  • Online bill pay
  • Secure messaging
  • Access to health records and lab results
  • Automated appointment reminders
  • Prescription refill requests

🎯 Key Differentiators

  • Fully integrated with athenahealth's network-enabled services
  • Cloud-based platform
  • Focus on improving practice efficiency and financial performance

Unique Value: Offers a deeply integrated patient portal as part of a comprehensive, cloud-based solution that helps practices improve clinical and financial outcomes.

🎯 Use Cases (3)

Patient engagement for ambulatory practices and medical groups Automating routine patient inquiries and tasks Improving patient payment collection

✅ Best For

  • Widely used by independent medical practices and groups across the US.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large, inpatient hospital systems that might prefer a single-vendor EHR/portal solution like Epic.

🏆 Alternatives

Epic MyChart eClinicalWorks NextGen Healthcare

Provides a more unified and managed experience due to its integrated nature, compared to standalone portals.

💻 Platforms

Web iOS Android

🔌 Integrations

athenaClinicals EHR athenaCollector Practice Management Third-party apps via athenahealth Marketplace

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ ONC Health IT Certification

💰 Pricing

Contact for pricing

Free tier: N/A

Visit athenahealth Patient Portal Website →