Broadly
Grow your local business automatically.
Overview
Broadly provides a suite of tools for local businesses to manage their online reputation, communicate with customers via text and email, and process payments. The platform is designed to be easy to use and to integrate seamlessly into a business's existing workflow, helping them to save time and grow their customer base.
✨ Key Features
- Review Management
- Web Chat
- Team Inbox
- Text & Email Campaigns
- Mobile Payments
🎯 Key Differentiators
- Strong mobile app experience
- Simple, all-in-one pricing model
- Deep integrations with field service management software
Unique Value: Broadly gives local business owners a single app to manage all customer communications, reviews, and payments, helping them win and retain customers.
🎯 Use Cases (4)
✅ Best For
- Helping home service businesses improve their online reputation
- Streamlining communication for automotive repair shops
- Increasing customer engagement for small businesses
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with many locations
- Businesses that do not need direct customer communication tools
🏆 Alternatives
Broadly is often seen as a more streamlined and mobile-friendly alternative to more complex platforms, making it a better fit for on-the-go business owners in the service industry.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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