Datto RMM
Secure, Cloud-Based RMM for a New Generation of MSP.
Overview
Datto RMM is a powerful, secure, and scalable remote monitoring and management platform built for MSPs. As a cloud-native solution, it allows MSPs to manage their clients' IT infrastructure from anywhere. It emphasizes a strong security posture, powerful automation, real-time monitoring, and an intuitive user interface to help MSPs operate more efficiently.
✨ Key Features
- Real-time Monitoring
- Patch Management
- IT Automation & Scripting
- Remote Access & Support
- Network Discovery & Asset Management
- Ransomware Detection
🎯 Key Differentiators
- Modern, intuitive, and fast web interface
- Strong security focus with features like ransomware detection
- Powerful policy-based automation
- Seamless integration with Autotask PSA and other Datto products
Unique Value: Datto RMM provides MSPs with a secure, scalable, and easy-to-use platform to automate IT services and proactively manage client infrastructure.
🎯 Use Cases (4)
✅ Best For
- Proactively monitoring and resolving issues on client endpoints before they cause downtime.
- Automating patch deployment across thousands of devices to maintain security.
- Using integrated remote access to provide fast support to end-users.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Internal IT departments not operating on an MSP model (though it can be used).
- Organizations looking for a free or very low-cost solution.
- Users who need an on-premise RMM solution.
🏆 Alternatives
Datto RMM is often praised for having a more modern and intuitive UI compared to legacy competitors like ConnectWise Automate or Kaseya VSA. Its native integration with Autotask PSA is a significant advantage for MSPs using that platform.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
📊 Market Info
Customers: NA
Total Funding: $99.3M
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