Glean

The AI-powered work assistant.

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Overview

Glean is an AI-powered work assistant designed for the enterprise. It provides a unified search experience that allows employees to find information from across all of their company's SaaS applications, such as Slack, Google Drive, Jira, and Salesforce. Glean understands the context of a user's query, as well as their role and permissions, to deliver personalized and relevant search results. In addition to search, Glean offers knowledge discovery features that proactively surface relevant information and expertise within the organization. It aims to solve the problem of information silos and make it easier for employees to find the knowledge they need to do their jobs.

✨ Key Features

  • Unified search across all company apps
  • AI-powered relevance and personalization
  • Knowledge discovery and recommendations
  • Understanding of enterprise context and permissions
  • Natural language querying
  • Integration with a wide range of enterprise applications

🎯 Key Differentiators

  • Deep understanding of enterprise context, including people, content, and permissions.
  • Easy to deploy and connect to a wide range of enterprise apps.
  • Focus on providing a consumer-grade user experience.
  • AI-powered relevance that goes beyond keyword matching.

Unique Value: Glean helps companies to unlock the full value of their knowledge by making it easy for employees to find the information they need, when they need it, from wherever it lives.

🎯 Use Cases (5)

Enterprise search and knowledge management Employee onboarding and training Sales and support enablement Engineering and product development Internal communications

✅ Best For

  • Finding the latest version of a document, regardless of where it is stored.
  • Getting an answer to a question by searching across Slack conversations, documents, and tickets.
  • Discovering internal experts on a particular topic.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Searching for information on the public web.
  • Individual or small team use (it is an enterprise-focused platform).

🏆 Alternatives

Microsoft 365 Copilot Google Cloud Search Coveo Lucidworks

Compared to traditional enterprise search tools, Glean offers a more intelligent and user-friendly experience. Versus the search features being built into application suites, Glean provides a unified search across all of a company's applications, breaking down information silos.

💻 Platforms

Web Browser Extension

🔌 Integrations

Google Workspace Microsoft 365 Slack Jira Confluence Salesforce and many more

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

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