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GrayHair Software

Visibility and insight for your critical mail.

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Overview

GrayHair Software offers cloud-based solutions primarily focused on mail tracking and visibility for enterprise mailers. Their services help companies understand when their mail is delivered. They also provide address quality services, including NCOA and ACS, to ensure the mail reaches its intended destination.

✨ Key Features

  • Intelligent Mail Barcode (IMb) Tracking
  • Address Quality Services (NCOA, CASS, etc.)
  • Undeliverable Mail Management (ACS)
  • Predictive Delivery Analytics
  • Secure cloud-based platform

🎯 Key Differentiators

  • Primary focus on mail tracking and visibility.
  • Cloud-native platform.
  • Expertise in navigating complex USPS data and regulations.

Unique Value: GrayHair Software provides unparalleled visibility into the mailstream, allowing enterprises to track critical communications, manage costs, and improve customer experience.

🎯 Use Cases (4)

Financial services (sending statements, notices) Healthcare (mailing patient communications) Insurance (policy documents and bills) Direct marketing

✅ Best For

  • Tracking critical mail pieces to confirm delivery and manage customer service inquiries.
  • Using address cleansing and NCOA services to reduce the cost of undeliverable mail.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Real-time address verification for web forms.
  • Small volume mailers.

🏆 Alternatives

Pitney Bowes BCC Software Quadient

Focuses more on the post-mailing process (tracking, analytics) than competitors who are primarily focused on pre-mailing data preparation.

💻 Platforms

Cloud API

🔌 Integrations

API for custom integrations

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ SOC 2 Type 2 ✓ HIPAA

💰 Pricing

Contact for pricing
Visit GrayHair Software Website →