Gupshup
One platform for all your conversational messaging needs.
Overview
Gupshup is a global leader in conversational messaging, providing a platform for businesses to engage with customers across a wide range of channels, including SMS, WhatsApp, and voice. It offers tools for building, testing, and deploying chatbots, as well as APIs for sending and receiving messages. Gupshup is used by large enterprises for marketing, sales, and support at scale.
✨ Key Features
- Support for 30+ messaging channels
- No-code and low-code chatbot builders
- Messaging APIs
- Omnichannel customer engagement
- Single-sign on and enterprise security
- Analytics and reporting
🎯 Key Differentiators
- Extensive reach with support for over 30 messaging channels
- Strong focus on emerging markets and WhatsApp
- Comprehensive platform with both chatbot building tools and messaging APIs
Unique Value: A single platform to manage all conversational messaging, from building chatbots to sending messages, across a vast and global network of channels.
🎯 Use Cases (4)
✅ Best For
- Sending promotional messages and running marketing campaigns on WhatsApp.
- Providing customer support and answering queries through a multi-channel chatbot.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with simple chatbot needs and limited budgets.
🏆 Alternatives
Offers a broader range of messaging channels and a more integrated platform than many competitors who may focus on either chatbot building or messaging APIs, but not both.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Free trial with limited credits.
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