Haptik
Build Enterprise-Grade Customer Experience AI Agents.
Overview
Haptik, a subsidiary of Reliance Jio Platforms, provides a full-stack conversational AI solution for enterprises. It offers a platform for building, deploying, and managing AI-powered chatbots across various channels, including web, mobile, and messaging apps. Haptik focuses on delivering high-impact use cases for sales, support, and engagement.
✨ Key Features
- AI Agent Builder
- Omnichannel deployment
- Multilingual support
- Integration with enterprise systems
- Smart Agent Chat for human-AI collaboration
- Analytics and insights
🎯 Key Differentiators
- Deep expertise in the Indian and Southeast Asian markets
- Strong focus on e-commerce and retail use cases
- Backed by Reliance Jio, providing access to a large ecosystem
Unique Value: Haptik helps enterprises drive business growth and improve customer experience with its powerful and flexible conversational AI platform, tailored for high-impact use cases.
🎯 Use Cases (4)
✅ Best For
- Increasing sales and conversions for e-commerce brands
- Reducing customer support costs for large enterprises
- Improving user engagement on messaging platforms
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individuals or small businesses with very limited budgets.
🏆 Alternatives
Haptik offers deep domain expertise, particularly in e-commerce, and a strong presence in emerging markets, making it a good choice for businesses targeting those regions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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