Luma Health
The Patient Success Platform™ to unify and automate patient journeys.
Overview
Luma Health's Patient Success Platform is designed to connect and orchestrate all the steps in the patient journey, along with operational workflows. It integrates with over 80 EHRs to automate and unify patient access, clinical, and financial journeys, helping health systems, FQHCs, and specialty practices improve patient outcomes and reduce staff workload.
✨ Key Features
- Smart Scheduling
- Actionable Reminders
- Smart Waitlist
- Referral Management
- Patient Intake and Registration
- Two-way Messaging
- Telehealth
- Broadcast and Population Health Messaging
- LumaPay for financial engagement
🎯 Key Differentiators
- Deep integration with major EHRs
- Focus on automating the entire patient journey
- Data-driven approach to patient engagement
Unique Value: Automates and orchestrates the patient journey to improve access, outcomes, and operational efficiency.
🎯 Use Cases (5)
✅ Best For
- Automating patient scheduling via SMS that writes back to the native EHR.
- Digitizing forms and writing data back to athenahealth to save staff time.
- Using SmartWaitlist and Actionable Reminders to fill newly available slots automatically.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Practices without an existing EHR system, as deep integration is a core benefit.
🏆 Alternatives
Provides deeper EHR integration and more comprehensive automation capabilities than many competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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