Mend

The simplest, fully integrated patient engagement and telehealth platform.

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Overview

Mend is a patient engagement and telehealth platform that aims to reduce no-shows and improve patient communication. It offers a suite of tools including telehealth, appointment reminders, digital forms, and patient self-scheduling, all designed to be extremely easy for patients to use.

✨ Key Features

  • One-click telehealth visits (no login/download)
  • Automated appointment reminders (SMS, email, voice)
  • Digital intake forms and assessments
  • Patient self-scheduling
  • Group video visits
  • EHR/PMS integration

🎯 Key Differentiators

  • No-download, one-click access for patients
  • Focus on reducing no-show rates

Unique Value: Simplifies virtual care for patients to increase attendance and satisfaction.

🎯 Use Cases (4)

Reducing patient no-show rates Automating patient intake Providing easy-to-use virtual care Group therapy sessions

✅ Best For

  • Improving patient attendance and streamlining front-office workflows for healthcare organizations of all sizes.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Practices looking for a full-suite EMR/EHR system.

🏆 Alternatives

Doxy.me VSee SimplePractice

Offers a more seamless patient experience compared to platforms requiring app downloads and logins.

💻 Platforms

Web iOS Android API

🔌 Integrations

athenahealth eClinicalWorks AdvancedMD NextGen and many others

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing
Visit Mend Website →