Quadient
Customer Communications Management.
Overview
Quadient is a global company that helps businesses create and manage customer communications and experiences. Their portfolio includes data quality solutions (formerly Satori Software) that ensure customer addresses are accurate and up-to-date. These tools are often part of a larger customer communication management (CCM) platform.
✨ Key Features
- Address Verification and Standardization (CASS/SERP)
- NCOALink Processing
- Geocoding
- Data Enrichment
- Duplicate Data Management
- PAVE Certified Mail Presorting
🎯 Key Differentiators
- Focus on the broader Customer Communication Management (CCM) space.
- Integration of data quality with mail creation and delivery.
- Strong presence in regulated industries like finance and insurance.
Unique Value: Quadient provides a unified platform to manage customer data and communications, ensuring that messages are accurate, compliant, and delivered effectively across all channels.
🎯 Use Cases (4)
✅ Best For
- Integrating address verification into a customer onboarding workflow to ensure data accuracy from the start.
- Using NCOA and presort to optimize large, recurring billing and statement mailings for financial institutions.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses needing a simple, pay-as-you-go solution.
- Developers looking for a lightweight, self-service API.
🏆 Alternatives
Unlike point solutions for address verification, Quadient integrates this capability into a complete ecosystem for managing customer communications, providing greater efficiency for enterprises.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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