QuestionPro
Online Survey Software and Tools
Overview
QuestionPro is an online survey software provider that offers a wide range of tools for creating, distributing, and analyzing surveys, polls, forms, and quizzes. The platform caters to various needs, from basic surveys to complex market research, customer experience (CX), and workforce/employee engagement solutions.
✨ Key Features
- Survey Creation & Distribution
- Advanced Analytics & Reporting
- Customer Experience (CX) Platform
- Employee Experience (Workforce) Platform
- Research Suite for Market Research
- Offline Survey App
- LivePolls for Audience Engagement
🎯 Key Differentiators
- Comprehensive suite of research tools (MaxDiff, Conjoint)
- Generous free plan with many features
- Strong focus on both academic and enterprise research
Unique Value: Delivers enterprise-grade research capabilities, including advanced analysis types, at a more accessible price point than top-tier competitors.
🎯 Use Cases (6)
✅ Best For
- Creating professional, customized, and branded surveys with corporate logos and themes.
- Deploying surveys through multiple channels including social media, email, and mobile apps.
🏆 Alternatives
More feature-rich for research than SurveyMonkey and more cost-effective than Qualtrics for similar advanced functionalities.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 10-day free trial
Free tier: Essential features, unlimited surveys, 1000 responses per survey.
🔄 Similar Tools in CSAT Software
SurveySparrow
Omnichannel experience management platform for creating conversational surveys....
Zendesk
A complete customer service solution that brings together conversations from all channels....
Zonka Feedback
An AI-powered platform to collect, analyze, and act on customer feedback from multiple channels....
Qualaroo
An automated research platform to collect valuable insights from users at scale....
AskNicely
Connects real-time customer feedback with teams, systems, and processes based on the NPS framework....
InMoment
An Experience Improvement (XI) platform that helps businesses collect and analyze customer and emplo...