TeleVox
Technology that builds healthier relationships.
Overview
TeleVox provides a comprehensive suite of patient engagement solutions that leverage automated messaging across voice, text, email, and mail. The platform is used by healthcare organizations to manage appointments, share health information, and facilitate payments. TeleVox focuses on creating personalized, conversational interactions to improve patient response and action.
✨ Key Features
- Automated appointment reminders
- Health and wellness notifications
- Patient surveys and feedback collection
- Billing and payment reminders
- Public health notifications
- Multi-language support
- AI-powered virtual agents
🎯 Key Differentiators
- Advanced conversational AI and virtual agent technology.
- Strong focus on voice automation in addition to text.
- Long history and experience in the patient outreach market.
Unique Value: Automates millions of patient conversations through intelligent, AI-powered virtual agents, improving access and efficiency at scale.
🎯 Use Cases (5)
✅ Best For
- Improving appointment attendance rates
- Increasing patient payment collections
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing an in-room, inpatient engagement solution
🏆 Alternatives
Offers more sophisticated voice-based conversational AI compared to competitors that are primarily text-focused.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Patient Education Platforms
MedBridge
An online platform providing evidence-based continuing education, patient education, and home exerci...
Healthwise
A nonprofit organization that develops health content and patient education solutions....
Krames
A provider of patient education and consumer health information, now part of WebMD....
GetWell
A patient engagement platform offering solutions for the entire care journey, from pre-care to post-...
Twistle by Health Catalyst
A patient engagement platform that uses automated communication pathways to guide patients through t...
SeamlessMD
A platform that guides patients through healthcare journeys with digital care plans on their own dev...