Artera (formerly WELL Health)
The patient communication platform.
Overview
Artera (formerly WELL Health) provides a patient communication platform that enables conversational messaging across the entire patient journey. It integrates with EHRs and allows for automated, multilingual communication via text, email, and phone, aiming to reduce staff workload and improve the patient experience at scale.
✨ Key Features
- Automated & Conversational Messaging
- Broadcast & Campaign Messaging
- Intelligent Workflows
- Multilingual Communication (19+ languages)
- EHR/PMS Integration
- Self-Scheduling & Rescheduling
🎯 Key Differentiators
- Focus on conversational, multilingual communication.
- Strong NLP capabilities to interpret patient messages.
- Designed for the scale and complexity of large health systems.
Unique Value: Enables health systems to deliver timely, personalized, and conversational communication to every patient, at scale.
🎯 Use Cases (5)
✅ Best For
- Reducing no-show rates across large health systems
- Automating patient outreach for preventative care and closing care gaps
- Decreasing call center volume by enabling self-service for patients
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small, single-provider practices
- Primary tool for internal clinical team collaboration
🏆 Alternatives
Offers more advanced natural language processing and conversational AI capabilities compared to platforms that rely on simple keyword-based automation.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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