Iterable

The AI-powered customer engagement platform.

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Overview

Iterable is a cross-channel marketing platform that enables brands to create, execute, and optimize campaigns across email, mobile push, SMS, in-app, and more. It is built on a flexible data model that allows for deep personalization and dynamic content. Iterable is designed for high-growth and enterprise B2C companies that need to deliver individualized customer experiences at scale.

✨ Key Features

  • Cross-Channel Marketing
  • Studio (Visual Workflow Builder)
  • Segmentation and Personalization
  • AI Optimization Suite
  • Mobile Engagement
  • Flexible Data Model
  • Experimentation Tools

🎯 Key Differentiators

  • Highly flexible and adaptable data model.
  • Powerful AI suite for predictive goals, channel optimization, and personalization.
  • Intuitive visual workflow builder (Studio).

Unique Value: An AI-powered customer engagement platform that enables brands to create unified, individualized, and dynamic cross-channel experiences at scale.

🎯 Use Cases (5)

Lifecycle marketing for B2C brands. Omnichannel retail and e-commerce campaigns. Personalized user engagement for subscription services. Real-time transactional messaging. Re-engaging dormant users across channels.

✅ Best For

  • Building sophisticated, multi-channel user journeys in the visual 'Studio' workflow builder.
  • Using real-time user data to personalize content across email and mobile push notifications.
  • Leveraging AI to predict user churn and automatically trigger re-engagement campaigns.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses or those with simple marketing needs.
  • B2B companies focused on lead management and sales pipelines.
  • Organizations without the technical resources to manage a flexible data model.

🏆 Alternatives

Braze Customer.io MoEngage

Offers a similarly powerful feature set to Braze but is often praised for its data flexibility and ease of use in its workflow builder. It is more enterprise-focused and scalable than Customer.io.

💻 Platforms

Web iOS SDK Android SDK API

🔌 Integrations

Segment mParticle Shopify Google Cloud AWS Zapier API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Growth tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing
Visit Iterable Website →