Nextiva

The #1 rated business phone system.

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Overview

Nextiva provides a suite of cloud-based communication tools, including VoIP phone service, team collaboration, and customer relationship management (CRM) features. It aims to connect all business communications in one place to improve customer experiences.

✨ Key Features

  • Business Phone Service
  • Team Chat
  • Video Conferencing
  • Sales & Service CRM
  • Call Pop
  • Analytics

🎯 Key Differentiators

  • High reliability with 99.999% uptime SLA
  • Strong emphasis on customer support ("Amazing Service")
  • All-in-one platform combining UCaaS and customer experience tools

Unique Value: Nextiva delivers an exceptionally reliable, all-in-one communication platform backed by award-winning 24/7 customer support, ensuring businesses stay connected and productive.

🎯 Use Cases (3)

Customer support teams Sales teams Small to medium-sized businesses

✅ Best For

  • Integrated communication and CRM for sales and support

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies seeking a simple, standalone phone service

🏆 Alternatives

RingCentral 8x8 Vonage Dialpad

Offers a more integrated suite of tools (including CRM and analytics) and a stronger focus on customer service compared to many competitors.

💻 Platforms

Web iOS Android Desktop

🔌 Integrations

Salesforce HubSpot Zendesk Microsoft Outlook Google Contacts

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA ✓ PCI

💰 Pricing

$18.95/mo

✓ 7-day free trial

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