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NRC Health

Human Understanding.

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Overview

NRC Health is a healthcare solutions company that focuses on Human Understanding. They provide tools and services to help healthcare organizations understand the people they care for. Their offerings include patient experience measurement, CAHPS surveys, workforce engagement, and healthcare market research.

✨ Key Features

  • Patient Experience Surveys
  • CAHPS Surveys
  • Employee Engagement Surveys
  • Healthcare Market Research
  • Reputation Management
  • Real-time Feedback
  • Patient Outreach

🎯 Key Differentiators

  • Focus on 'Human Understanding' and consumerism in healthcare
  • Integrated platform for experience, reputation, and marketing
  • Large proprietary healthcare consumer database

Unique Value: Combines patient experience data with marketing and reputation tools to help health systems grow by better understanding and engaging consumers.

🎯 Use Cases (5)

Improving patient experience and satisfaction Meeting CAHPS reporting requirements Enhancing employee engagement and retention Growing market share through consumer insights Managing online reputation and reviews

✅ Best For

  • Administering CAHPS surveys for healthcare providers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Non-healthcare related survey needs

🏆 Alternatives

Press Ganey Qualtrics Medallia

Offers a more integrated marketing and CRM component compared to pure-play patient experience vendors like Press Ganey.

💻 Platforms

Web API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing
Visit NRC Health Website →