Press Ganey
The leading Human Experience (HX) healthcare performance improvement company.
Overview
Press Ganey is a healthcare performance improvement company that specializes in patient experience surveys. They work with over 41,000 healthcare facilities to reduce patient suffering and improve the overall safety, quality, and experience of care. Their solutions cover patient experience, consumer experience, and employee experience, providing insights and tools to manage online presence and grow business.
✨ Key Features
- Patient Experience Surveys
- CAHPS Surveys
- Workforce and Engagement Surveys
- Safety and High Reliability Solutions
- Clinical Excellence Solutions
- Consumer Experience Solutions
- AI-powered Text Analysis
- Predictive Analytics Tools
🎯 Key Differentiators
- Decades of healthcare-specific experience
- Extensive and proprietary benchmarking data
- Focus on regulatory and compliance surveys
Unique Value: Combines technology, deep comparative data, and advisory services to help healthcare organizations improve the human experience of care.
🎯 Use Cases (5)
✅ Best For
- Administering patient satisfaction surveys for hospitals and medical practices.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small individual practices with limited budgets
🏆 Alternatives
Offers unparalleled benchmarking data and expertise in regulatory surveys that general-purpose platforms lack.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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