Thanx

The Leading Restaurant CRM and Marketing Automation Platform.

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Overview

Thanx is a customer engagement platform that provides restaurants with tools for loyalty, feedback, and marketing automation. It captures customer data effortlessly through credit card integrations, eliminating the need for traditional check-ins. This data powers personalized, automated campaigns designed to increase customer frequency and spend. Thanx focuses on delivering measurable ROI through targeted promotions and rich customer insights.

✨ Key Features

  • Automated In-store Data Capture
  • Targeted Email & SMS Campaigns
  • Machine Learning-Powered Winback Campaigns
  • Net Promoter Score (NPS) Feedback
  • Customer Segmentation
  • Loyalty Programs

🎯 Key Differentiators

  • Effortless, card-linked data capture provides a complete view of customer behavior.
  • Focus on automated, data-driven marketing with proven ROI.
  • Simplicity for the end customer (no check-ins or scans needed).

Unique Value: Delivers deep customer understanding and automated marketing without adding friction for guests or staff.

🎯 Use Cases (4)

Building a customer database without requiring manual sign-ups Automatically identifying and re-engaging lapsed customers Sending personalized offers based on purchase history Collecting private customer feedback to prevent negative public reviews

✅ Best For

  • Increasing same-store sales through targeted campaigns
  • Growing online ordering volume

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that require very simple, non-automated email newsletters

🏆 Alternatives

Paytronix Punchh Lightspeed Loyalty

Captures data from every card-paying customer, not just enrolled loyalty members, providing a more complete CRM.

💻 Platforms

Web iOS Android

🔌 Integrations

Olo Toast Punchh Paytronix

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Thanx 360 tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$99.00/mo

Free tier: N/A

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