📋 Customer Messaging Apps
22 tools compared
🔧 Tools in Customer Messaging Apps
Birdeye
A platform that helps businesses manage online reputation, customer experience, and digital marketing.
Postscript
An SMS marketing platform built specifically for businesses using the Shopify platform.
Front
A customer communication hub that combines email, chat, and other channels into a single collaborative inbox.
Tidio
An all-in-one customer service platform that combines live chat, chatbots, and email marketing.
Attentive
An SMS and email marketing platform focused on driving revenue for e-commerce and retail brands.
Gladly
A customer service platform that centers conversations around the customer, not tickets.
Podium
A messaging platform that helps local businesses manage online reviews, text message marketing, and payments.
Gorgias
A customer service platform designed specifically for e-commerce stores.
Ada
An AI-powered platform for automating customer service conversations across chat, social, and voice.
ManyChat
A platform for automating interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS.
Intercom
A customer communications platform that offers live chat, bots, and a shared inbox to engage and support users.
LiveChat
An online customer service software with live support, help desk software, and web analytics capabilities.
Crisp
A unified customer messaging platform that centralizes conversations from various channels into one inbox.
Kustomer
An omnichannel customer service CRM platform that provides a complete view of the customer's history.
LiveAgent
A multi-channel help desk and live chat software that helps businesses provide better customer support.
Drift
A conversational marketing and sales platform that helps businesses connect with buyers in real-time.
Freshchat (by Freshworks)
A live chat and chatbot platform that helps businesses delight their customers and convert more leads.
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools for customer support, including ticketing and live chat.
Help Scout
A customer support platform that offers a shared inbox, knowledge base, and live chat for growing businesses.
Zoho Desk
Omnichannel customer service software from the Zoho suite of business applications.
Sprout Social
A social media management platform for businesses to manage publishing, engagement, and analytics.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.