Freshsales
Unify sales and marketing around the customer.
Overview
Freshsales, part of the Freshworks ecosystem, is a sales CRM that leverages AI to provide insights and automate tasks. It offers a unified platform for sales and marketing teams to manage contacts, deals, and campaigns. Key features include lead scoring, a built-in phone and email, and visual sales pipelines.
✨ Key Features
- AI-powered Lead Scoring
- Built-in Phone and Email
- Visual Sales Pipeline
- Workflow Automation
- Sales and Marketing Analytics
- Contact Management
🎯 Key Differentiators
- AI-powered insights and lead scoring
- Built-in communication tools (phone, email, chat)
- Seamless integration with the Freshworks suite of products
Unique Value: Provides an AI-powered CRM that unifies sales and marketing, offering a 360-degree view of the customer and built-in communication tools to streamline outreach.
🎯 Use Cases (4)
✅ Best For
- SMBs looking for an integrated sales and marketing CRM with AI capabilities.
- Companies that use other Freshworks products.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with highly complex and specialized CRM needs.
🏆 Alternatives
Offers more advanced AI features and built-in communication tools at a competitive price point compared to some other SMB-focused CRMs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 21-day free trial
Free tier: Includes contact and account management, and a built-in chat, email, and phone.
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